FAQ
General Questions
You can also LIKE US on our Facebook page for more updates! Do check back frequently as we’ll continue to share about upcoming sales/discounts.
We perform Quality Checks at every part of the supply chain as well!
Our goal is for more people to benefit from beauty products. We want to empower women by equipping them with affordable beauty products and boosting their confidence.
In a nutshell, all of Beureka’s products embody our transparent pricing policy.
Orders, Shipping & Delivery
Don’t see your country here yet? Sign up for our newsletter using the form at the bottom of our site and we’ll let you keep you updated if we do!
We use trackable parcels so that you can always stay informed regarding your parcel’s delivery status, and our responsible delivery personnel ensures that your package will always reach you.
Payments
- Credit/Debit Card payment
- Paypal
We do not accept Cash-on-Delivery, eNets or iBanking at this point in time. However, if you think that one of these is a must-have on our website, drop us a message! We take customer feedback very seriously at Beureka.
Returns & Refunds
We will send you a replacement of the item as soon as we can!
You will receive a refund only if any of your orders are indeed found to be fake or counterfeits.
- The packaging (perfume box, for instance) is not opened
- The seal of the product is not broken (i.e. it is in sellable condition)
Note: If you have a change of mind after the product has landed in your hands, you will have to bear the cost of return postage charges Your refund will take at least a minimum of 7 working days from the date that we receive your package.